Insurance

Depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part. Please contact your provider to verify how your plan compensates you for psychotherapy services.

The following insurances are accepted at Virginia Beach Counseling Services:

• Aetna
• Aetna Better Health (Medicaid)
• Anthem/ Blue Cross Blue Shield
• Anthem Healthkeepers Plus
• Cigna
• Sentara Family Care (Medicaid)
• Sentara (Formerly Optima)
• Tricare (We are out of network with Tricare for Life and Military One Source)
• UnitedHealthcare Commercial plans

Other Insurances may also be accepted. Please call to inquire if your insurance carrier if is not on this list.

Rates

Without insurance, individual therapy sessions are $175 for the intake appointment and $150 for each follow-up session. 

Residents in Counseling offer a reduced rate. Please reach out for more information.

Please note that other services, including our testing and evaluation services and court services each have different rates.

Please see Services Page for full menu of services we offer.

Payment

We accept cash and all major credit cards as forms of payment. We accept HSAs/FSAs. We do not accept checks.

Cancellation Policy

If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand. Monday appointments must be canceled by Friday afternoon. Otherwise, you may be charged a late cancelation/no-show fee.

Questions to ask Your Insurance Provider

While our office tries to provide a courtesy quote of benefits, we cannot guarantee the accuracy of any quote provided. Any benefits are determined once claims are fully processed by your insurance provider. 

Clients are encouraged to call their insurance provider to better understand their benefits. Below are helpful questions to ask:

• Does my health insurance plan include mental health benefits? 
• Are both in-person and virtual appointments covered?
• Do I have a copay or a deductible for these services? If so, what is it and have I met it yet? 
  • A deductible is the amount you must pay out of pocket for covered services before your insurance plan starts paying its share. This is different from your monthly premium which is paid to keep the plan active. 
• Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
• Do I need written approval from my primary care physician in order for services to be covered?